— Service

Claims & Utilization Review

Understand what is actually driving your costs. Most employers see the total — we show you the breakdown. High-cost claimants, network leakage, utilization anomalies, and the cost drivers your broker likely isn’t surfacing.

Sample Claims Breakdown

Inpatient
34%
Specialty Rx
22%
Outpatient
19%
Out-of-Network
14%
Other
11%

— The Hidden Problem

Most Employers Don't Have a
Pricing Problem. They Have
an Unseen Claims Problem.

Your broker shows you the renewal number. We show you why that number is what it is. Until you understand what’s driving claims at the category, provider, and member level, every renewal conversation is a negotiation without leverage.

The employers who save money aren’t the ones who switch carriers most often. They’re the ones who understand their data — and make decisions from it.

2–5 Large Claimants

Can drive 30–50% of total plan cost

GLP-1 & Specialty Drugs

Fastest-growing cost category at +22% YoY

Stop-Loss Laser Risk

Unmanaged claimants trigger costly lasers at renewal

Hidden Utilization Patterns

Hidden Utilization Patterns

— Deep Dive

What We Analyze

We go beyond the summary your carrier provides. Here’s what a full claims and utilization review covers.

01

Large Claimant Identification

Identify the 2–5 individuals responsible for a disproportionate share of total plan cost. Understand clinical trajectories and stop-loss implications.

02

Network Utilization Analysis

Measure in-network vs. out-of-network utilization. Quantify leakage and identify provider steering opportunities that reduce cost without limiting access.

03

Cost-Per-Member Benchmarking

Compare your PMPM costs across medical, Rx, inpatient, outpatient, and ER categories against peer organizations in your industry and size range.

04

ER vs. Urgent Care Patterns

Identify members using the ER for non-emergency care — a major cost driver that can be addressed through plan design and member education.

05

Chronic Condition Prevalence

Map the chronic conditions in your population — diabetes, MSK, cardiac, behavioral health — and assess whether care management programs are effective.

06

Trend Analysis & Forecasting

Understand where costs are heading, not just where they’ve been. We project 12–36 month trends to inform proactive strategy, not reactive renewals.

—PROCESS

How the Review Works

A structured process designed to deliver actionable insight — not a 200-page report no one reads.

01
Data Collection

We request claims, eligibility, and plan data from your carriers — typically 24 months of history.

02
Analytics & Segmentation

We break costs into categories, flag outliers, and benchmark against peers at each level.

03
Findings & Recommendations

We present clear findings with specific, actionable opportunities ranked by potential impact.

— What You Get

Expected Outcomes

Our services are designed for organizations that want strategic guidance —
not just a broker who shows up at renewal time.

Full

Claims visibility by category

Top 5

Cost drivers identified

Peer

Benchmarking insights

Actionable

Prioritized opportunities

Want to See What's Actually
Driving Your Healthcare Costs?

Most employers are surprised by what a real claims review reveals.
Start with a 15-minute conversation — no obligation.